Donna answers calls, books appointments, calls prospects, supports customers, and routes emergencies - 24/7, in your language.
No credit card · Cancel anytime · 30-40% off launch month
Different verticals, different prompts, different conversations, all from one AI. Tap a business below to hear how she'd answer your calls.
The features that traditional receptionist services charge double for, and the ones they can't deliver at all.
| Feature | Donna | Smith.ai | Ruby | Posh | Abby Connect | AnswerForce |
|---|---|---|---|---|---|---|
| 100% AI + human escalation Donna handles every call instantly, then warm-transfers to your team when it matters. |
✓ | hybrid | — | — | — | — |
| Voice cloning in your own voice Record once and Donna answers every call sounding exactly like you — same warmth, same accent, same trust. |
✓ | — | — | — | — | — |
| Languages supported Studio-grade multilingual voices, no extra cost |
16 | 2 | 1 | 1 | 2 | 2 |
| Vertical-aware brain Different prompts for salon, clinic, legal, accounting |
✓ | scripted | scripted | scripted | scripted | scripted |
| Direct calendar booking Real-time slots, writes to Google / Outlook / native |
✓ | ✓ | partial | partial | message-only | message-only |
| Full call transcripts Searchable, structured, with intent + tool trace |
✓ | summary | summary | summary | summary | summary |
| No contracts, cancel anytime 30-day money-back guarantee |
✓ | ✓ | contract | ✓ | contract | contract |
| Native iOS + Android apps Manage Donna from your phone, calls, schedule, settings |
✓ | web-only | web-only | web-only | web-only | web-only |
Comparison reflects publicly listed plans as of May 2026. Competitor product names are trademarks of their respective owners.
Donna picks up the phone, qualifies the caller, books the appointment, captures the lead, and writes it all into your dashboard. No second receptionist needed.
Never miss a call again. Our AI answers in 16 languages, books appointments, transfers urgent calls, and takes messages, even at 2 AM.
Every call analyzed for intent, urgency, and outcome. See what your customers actually ask for, and where Donna escalated to you.
Donna checks live availability and writes confirmed bookings to Google Calendar, Outlook, or your Donna calendar, every time.
Donna can sound exactly like you. Record a 60-second voice sample once, and Donna picks up every call in your voice — same warmth, same accent, same trust your customers already know.
Or pick from 5 studio-grade stock voices.
Donna handles each kind of caller differently. Qualified leads get qualified. Existing clients get routed. Spam gets filtered.
Donna recognizes returning callers by phone number, pulls their history, and greets them by name. Every call links to a record.
See which voices, which hours, and which intents convert best. AI-generated insights tell you what to tune next.
Every captured lead lands in your pipeline with the full transcript, intent, urgency score, and a one-click SMS or email follow-up.
You decide when Donna hands off, VIP callers, after-hours, low confidence, or specific intents. Warm transfer, SMS alert, or take a message.
Donna sends SMS + email confirmations as soon as a slot is booked. Customers get a one-click reschedule link. Less back-and-forth.
Including Quebec French, Arabic RTL, Japanese, and Simplified + Traditional Chinese.
Donna routes callers to the right location based on caller area code, requested service, or staff member, automatically.
Track your monthly minutes, peak call hours, overage trend, and the percentage of calls Donna handled without escalating.
When Donna escalates, she warm-transfers to the right person based on the caller's intent and your team's availability.
Forward your existing line or get a brand-new Donna number. Either way, callers reach your business, Donna picks up with your custom greeting, in your customer's language, and books the appointment without sending them to a portal.
Record once, and every call your business gets is answered in your voice — same warmth, same accent, same trust your customers already know.
Read a short consent phrase, then a 60-second sample in your natural conversational voice. Right from the app — no studio, no engineer.
In about two minutes, Donna builds a custom voice model — preview it, A/B against the default, re-record if you want to nail it.
Every call your business takes — bookings, FAQs, escalations — gets answered in your voice. Switch back to a stock voice anytime.
Included on Starter and Pro · 60-second recording · Cancel anytime
Same Donna, different brain. Vertical-aware prompts, tools, and intake flows for each service business.
Donna handles new client booking, reschedules, and walk-in inquiries while you cut, color, and care.
Patient intake, appointment scheduling, and triage routing, even when your front desk is closed.
Conflict-aware intake, matter qualification, and consultation booking, every call captured for follow-up.
Donna qualifies prospects, takes engagement scope, and books discovery calls, without the receptionist salary.
No credit card. Cancel anytime. Save 30-40% during launch month.
Pick a voice, forward your number, and start capturing every call, for your salon, clinic, law firm, or accounting practice.
No credit card · Cancel anytime · 30-40% off launch month
