Donna picks up while you're at a tasting, walking a venue with a couple, or setting up tomorrow's event. Captures event date, headcount, venue, and exactly what they need — then sends a custom written proposal by SMS and email while the caller is still warm. 16 languages, no per-event commission.
Every event is a custom-scoped buy — there's no published price list, every inquiry needs a tailored proposal, and the first vendor to send one usually wins the gig. Industry research shows that vendors who respond in under an hour close 2-3× more often than vendors who reply the next day. Most event pros answer 30-50% of calls — the rest go to voicemail at exactly the wrong moment.
You're loading the van, plating the entree course, or doing final sound check — you can't pick up. A typical answering service charges $200+/mo, doesn't know your packages, and just takes a message. Donna asks the right scope questions in your voice, captures everything an estimator needs, and either sends the proposal directly or books a 20-30 min discovery call. The lead arrives in your dashboard fully tagged.
Wedding-date check, venue (or area if not booked), guest count, ceremony + reception times, video team status. Routes to a 30-min discovery call — wedding scope is too bespoke for an AI to quote alone.
Birthday, anniversary, retirement, corporate party — gathers theme, headcount, venue, and budget range. Books your discovery call OR sends a tiered proposal for well-defined gigs.
Captures event type, headcount, dietary needs (vegan, gluten-free, nut-free, kosher, halal), service style (plated, buffet, family-style), and venue access. Sends a per-head menu proposal.
Date-availability check against your booking calendar, headcount, indoor/outdoor preference, in-house catering vs BYO. Books venue tours, sends rate cards on request.
Wedding-day vs event vs everyday delivery, color palette, must-have flowers, allergies, delivery vs in-house arrangement. Sends a per-arrangement proposal.
Event date + venue + set length, music style, must-play and do-not-play lists, MC requests, equipment needed. Sends a set-package proposal with rider details.
Event date, hour block, venue, props vs no-props, prints vs digital-only, attendant needed. Sends a rental-package proposal with delivery details.
Chairs, tables, linens, tents, AV, lighting — captures inventory needs, delivery + pickup logistics, setup vs drop-off. Sends an itemized rental proposal.
Each capability is a real tool the AI invokes during a call. Nothing is faked. Every action shows up in your dashboard within seconds.
For weddings and complex events, Donna books a 20-30 min consultation directly into your calendar. Confirms the slot with the caller and sends an SMS reminder so they actually show up.
Event date, headcount, venue, event type, budget range, and cousin-specific intake (dietary needs, color palette, music style, inventory list). Lands as structured fields in your dashboard.
For well-defined scopes, Donna calls a quote tool that renders your branded PDF proposal and texts + emails it to the caller within seconds. Accept / Decline buttons built in.
Saturdays in peak wedding months book out 6-12 months ahead. Donna sees your calendar and flags conflicts before promising anything. No double-booked weekends.
Explains your standard 25-50% deposit, sends the payment link via the proposal, and reminds the lead 48h later if they haven't paid. Lock-the-date is the gating step — Donna doesn't let it slip.
Full transcript, structured intake fields, outcome label. Searchable by event date, venue, or event type. Repeat callers get matched so a returning client skips the basics next time.
Every Donna lead is yours — no commission, no per-call fees, no marketplace cut. 14-day free trial on every plan.
Independent planners, florists, DJs & solo caterers.
Small teams (1–5 people). Most popular.
Full-service venues, multi-event-per-day caterers, rental companies.
14-day free trial. No card. Setup takes 15 minutes.