Donna picks up while you're treating a patient — books initial assessments at the right duration, schedules follow-up series, and never tries to diagnose pain. Recognizes red-flag symptoms and routes them safely. 16 languages, no per-booking fee.
Most chiro/physio/RMT clinics book at 70% utilization. Every empty slot is revenue gone. Most missed calls happen during the day — when the practitioner is hands-on with a patient and physically can't pick up. Donna takes that call, books the slot, and the schedule fills itself.
Patients describing pain need calm, not a sales pitch. Outsourced answering services don't know the difference between an initial assessment and a follow-up — they book a 30-minute slot for what should be 60 and you waste the next hour. Donna knows your booking rules and books the right block on the first try.
Initial vs adjustment vs re-evaluation — Donna picks the right block.
MVA / WCB intake, return-to-play assessments, post-op rehab. Donna gathers the basics; the practitioner takes it from there.
Direct-billing insurance lookups, 60-vs-90-minute slot selection.
Each capability is a real tool the AI invokes during a call. Nothing is faked. Every action shows up in your dashboard within seconds.
Initial assessments at 60 min, follow-ups at 30 min — picked automatically based on whether the caller is new. No double-booking.
Multilingual patients reach you in their language. Donna auto-detects and switches.
Numbness in legs, loss of bladder control, severe night pain, recent significant trauma → routes to GP/ER. Donna never tries to triage a spinal red flag.
Knows when a patient has finished their package and routes to you for re-evaluation rather than auto-booking another series.
Confirms whether you direct-bill the caller's insurer (per your config). Doesn't quote coverage — defers to the front desk.
Full transcript + outcome. Patients describing pain on the phone? Donna documents it for your chart context before the visit.
Every Donna booking is yours — no commission, no per-call fees, no marketplace cut. 14-day free trial on every plan.
Independent operators & single-location.
Small teams (1–5 staff). Most popular.
Multi-staff or multi-location.
14-day free trial. No card. Setup takes 15 minutes.