Donna reads your live calendar, finds open slots, confirms with the caller, and writes the booking — all during the call. Bookings appear in Google Calendar, Outlook, or your Donna calendar within seconds. No email back-and-forth, no double-booking.
When a caller asks 'can I get in Friday at 2?' the worst answer is 'I'll have someone get back to you.' By the time you call back, they've booked elsewhere.
Donna reads your live calendar (Google, Outlook, Apple, or built-in Donna calendar) and quotes real availability in real time. When the caller picks a slot, Donna writes the booking immediately — visible to your team within seconds. Conflict checking, buffer time, multi-staff routing, all handled automatically.
Donna reads the same calendar your team sees. No 'sync delay,' no stale slots offered.
Donna writes the booking before the caller hangs up. Booking appears in your calendar within seconds.
Donna checks every slot against existing bookings, blocked time, and staff availability. Never double-books.
Set 15-min buffers between appointments, different durations per service, prep time per staff member. Donna respects all of it.
Caller asks for Sophie? Donna books with Sophie. No preference? Donna offers the next available slot across the team.
Booked appointments trigger SMS + email reminders 24h and 2h before. Reduces no-shows.
| Donna | Smith.ai | Generic AI dialer | Voicemail | |
|---|---|---|---|---|
| Reads live calendar | Yes | Yes | No (sends email) | N/A |
| Writes bookings during call | Real-time | Real-time | Async (email) | Manual |
| Calendar integrations | Google + Outlook + Apple + native | Limited | Email only | N/A |
| Multi-staff routing | Yes | Limited | Manual | Manual |
Every booking is yours — no commission, no per-call fee. Solo for independent professionals, Starter for small teams, Pro for multi-staff or multi-location practices.
Independent professionals.
Small businesses (1–5 staff). Most popular.
Multi-staff or multi-location.
14-day free trial · No credit card · Cancel anytime · 30-day money-back
14-day free trial. Bookings happen during the call, every call.
